At EZC Study Abroad we are committed to protecting the privacy and security of the personal data of our students, staff, participants in our study abroad programs and other individuals that the organization has a relationship with or may need to contact. This Data Privacy Policy outlines how we collect, use,

disclose, and protect your personal information. By participating in our study abroad programs, you consent to the practices described in this policy.

This privacy policy ensures that EZC Study Abroad:

• Complies with data protection laws and follows good practice
• Protects the rights of customers, staff and partners
• Is open about how it stores and processes individuals’ data
• Protects itself from data breaches

1.      Information We Collect

We may collect various types of personal data, including but not limited to:

1. Identification Information: such as your name, date of birth, passport information, and contact details.
2. Academic Information: including your transcripts, course selections, and academic progress.
3. Health Information: to ensure your well-being during the program, we may collect medical history, insurance details, and emergency contact information.
4. Travel and Logistics Information: such as light itineraries, visa and immigration documentation, and accommodation preferences.
5. Payment Information: for processing program fees, we collect financial information, including credit card details.

2.      How We Use Your Information

We use your personal data for the following purposes:

1. Program Administration: To facilitate your participation in our study abroad program, including academic planning, logistics, and communication.
2. Health and Safety: To ensure your well-being, we may share necessary health information with healthcare providers and emergency contacts.
3. Academic Purposes: To support your academic journey, we use your information for course registration, grades, and related academic services.
4. Financial Transactions: To process program fees and related payments.
5. Communication: To keep you informed about program updates, events, and emergencies.

3.      Data Sharing

We may share your personal data with third parties under the following circumstances:

1. Academic Partners: We may share academic information with partner universities or institutions for program-related purposes.
2. Healthcare Providers: In case of a medical emergency, we may share health information with medical professionals.
3. Government Authorities: When required by law or for visa and immigration purposes, we may share information with relevant government agencies.
4. Service Providers: We may engage third-party service providers (e.g., travel agencies, accommodation providers) who may process your data on our behalf.

4.      Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

We do not store credit/debit card details. These are processed through a third-party payment provider that meets PCI DSS standards for secure payment processing.

EZC Study Abroad staff are trained in how to handle personal data correctly. Staff members only have

access to personal data as it relates to their work. Access to personal data is kept to a minimum number of staff members in order to reduce the risk of a data breach.

5.      Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Personal data will not be retained for longer than is necessary.

Data is reviewed regularly and if found to be no longer required it is deleted and/or disposed of.

6.      Your Rights

You have the right to access, correct, or delete your personal data. You can also withdraw your consent at any time. To exercise these rights, please contact our Data Privacy Officer Julia Lynes at [email protected].

7.      Changes to this Policy

We may update this Data Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on our website, and the effective date will be revised accordingly.

8.      Contact Information

If you have any questions or concerns regarding our data privacy practices, please contact our Data Privacy Officer, Julia Lynes at [email protected].

By participating in our study abroad program, you acknowledge that you have read and understood this Data Privacy Policy and agree to the terms outlined herein. Your privacy is important to us, and we are committed to safeguarding your personal data.